• Trusted Real Estate Adviser, QSC
• By Referral Only Member
• Quality Service Certified
• Estes Park Board of Realtors – 2009 Rookie of the Year – 2010-2011 President
Imagine me as Your Personal Real Estate Consultant for Life. When someone want legal advice they go to their Attorney, when they want tax advice they go to their Certified Public Accountant, when they want advice on real estate they come to me. I don’t want to help people buy or sell real estate one time: I want to develop a life-long relationship with people who, like me, hold those relationships in the highest regard. My purpose is that you are so happy with the help I provide you that you will gladly introduce me to your friends, family members, and good neighbors: not by obligation to me, but because you truly believe they will benefit from my service.
I have completed the Quality Service Certification training related specifically to quality service and customer satisfaction. To maintain the certification I am required to meet or exceed asset Customer Satisfaction Rating.
Following our “Celebration” (closing), you will have the opportunity to fill out a survey on my service that becomes [part of my record posted on a public website for all to see. The entire survey process is administered by an independent research company and is not conducted by my brokerage. I am among the elite 1-2% of real estate professionals who are willing to have their customer satisfaction record publicly available.
I will present you with a signed, written Guarantee outlining the service steps I will be performing as your trusted real estate adviser. Together we will review theses steps so you will know what services I provide, and you will know what to expect throughout the transaction.
What I do is invest my time consulting; negotiating and organizing the details of your transaction because you want to have a superb experience that causes you to want to introduce me to the people you care about most. The purpose of my business is referral, which means I must bring the type of value that makes you feel comfortable introducing me to the people you know that need my help. After all, a referral is sending someone you care about to someone you trust.
Office – 970-586-4425